Skip links
🕐 24-Hour & Live-In Care at Home

Round-the-Clock Care at Home — With Carers You Know and Trust

When care needs increase, The Good Companion helps families keep support at home. Employed carers. Coordinator oversight. Structured 24-hour and live-in care across Queensland, Perth WA and Melbourne VIC.

Same-day response  ·  No obligation  ·  Home-based care only — no facilities, no SIL

Employed carers — not contractors Coordinator behind every client NDIS registered · ID: 4-KEL6HCR Support at Home approved
The Good Companion care team — YOUR CARE.
Our care team — employed, named, accountable

24/7 LIVE-IN CARE — THE GOOD COMPANION AUSTRALIA

A dedicated carer, living in. Around the clock.

Not a nursing home. Not rotating shifts. A person who knows you.

The Good Companion provides dedicated live-in carers for complex, high-dependency and end-of-life care needs — giving families a genuine, dignified alternative to residential aged care.

What we provide with live-in care

  • Dedicated live-in carer — consistent and named, not rotating
  • 24-hour personal care and supervision
  • Dementia and Alzheimer's care at home
  • Palliative and end-of-life care support
  • Post-hospital recovery — full-time at-home support
  • Stroke, Parkinson's and high fall-risk care
  • Medication reminders and health monitoring
  • Support at Home funding accepted — higher classifications contribute to costs
  • DVA Gold Card and White Card accepted

Our guarantees for live-in care

  • Your loved one stays at home throughout — a true alternative to a nursing home
  • The same person every day — dedicated, consistent, not a rotating agency roster
  • Freedom to change arrangements at any time — fully flexible, no exit fees
  • Transparent pricing — clear quote provided before care begins
  • Familiar from day one — carer matched and introduced before care starts
  • Arranged promptly — often in place within 48 to 72 hours of enquiry

First time considering live-in care? Call us before you decide anything — we will walk you through what is realistic for your situation and what Support at Home or DVA funding can contribute.

We understand

When occasional visits are no longer enough

Families searching for 24-hour or live-in care are rarely just browsing. If any of these situations feel familiar, you're in the right place.

🚨

Unsafe to be alone

Falls risk, dementia confusion, or medical needs mean your loved one cannot safely be left alone for extended periods.

🏥

Hospital discharge approaching

Recovery at home needs structured, around-the-clock support — not just occasional visits. We can be in place before discharge day.

💕

Family carers are exhausted

When family members are covering every hour, the situation is unsustainable. Structured 24-hour care takes the load off everyone.

🏠

Residential care feels too soon

For many families, staying at home with the right support is both possible and preferable. We help make that happen safely.

Which care model is right?

24-Hour Care, Live-In Care, or Overnight Care —
here's the honest difference

These are three distinct services. Understanding the difference helps families choose the right level of support for their situation.

Care type Overnight Care Live-In Care 24-Hour Care
Best for Night-time supervision, falls risk overnight, family respite Reassurance, companionship, daily routine support, someone present in the home Higher-dependency needs, active day and night support, complex care, dementia supervision
How it works A carer attends during night hours only — sleepover or active overnight A carer resides in the home and provides planned care, companionship and support — with appropriate breaks A small, consistent team of employed carers covers the full 24-hour period in shifts
Continuity Same overnight carer, consistently One primary live-in carer — relationship-based Small team model — familiar faces across every shift
Funding HCP · DVA · NDIS · Private HCP · DVA · Private HCP · DVA · NDIS · Private
Available now? No waitlist (private) Subject to carer matching Subject to team availability

Not sure which model fits your situation? That's exactly what our first conversation is for. We'll listen and recommend honestly — no pressure.

Why families trust us with higher-level care

The structure behind every 24-hour arrangement

👤

Employed carers — not contractors

Every carer is directly employed by The Good Companion. Vetted, insured and accountable. Not a marketplace match or a gig worker arranged through a platform.

📊

Coordinator behind every client

A named coordinator manages your care plan, carer matching, scheduling and changes. Families are not left managing the arrangement alone.

🤝

Small, consistent care teams

For 24-hour shift-based support, we use a small, familiar team wherever possible. Your loved one knows who is coming. No rotating stream of strangers.

🏠

Home-based only

The Good Companion provides support in your loved one's own home and community. We do not operate residential facilities, SIL housing or disability centres.

NDIS Registered Provider ID: 4-KEL6HCR ↗ — agency, plan & self-managed participants welcome
Approved Support at Home Provider All Home Care Package / Support at Home classification levels accepted
DVA Gold Card & White Card Veterans and partners welcome across all care types
Is this the right option?

This may be right if…

24-hour or live-in care may be appropriate when any of the following apply.

  • Your loved one is no longer safe to be alone for extended periods
  • You are trying to avoid or delay residential aged care
  • Support is needed after hospital discharge or surgery
  • Dementia or cognitive decline has increased supervision needs
  • The family carer is exhausted and needs sustainable relief
  • A couple both need support at home together
  • Your current care arrangement is no longer sufficient
  • An NDIS participant needs more structured daily living support
  • Short-term intensive support is needed after illness or injury
Discuss your situation →
🏠

When home still feels like the right place

Residential care may be right for some families. But for many, structured 24-hour or live-in support can help a loved one remain safely at home for longer — in familiar surroundings, with existing routines maintained, and with family able to visit freely.

✓ Familiar surroundings ✓ Existing routines preserved ✓ One-on-one support ✓ Family involvement ✓ Flexible as needs change ✓ Couples supported together
The Good Companion care team — YOUR CARE.
Our care team — employed, named, backed by a coordinator
YOUR CARE.

A team built on employment, not platforms

Every person in this photo is a direct employee of The Good Companion — not sourced through a marketplace, not arranged through a gig platform, not a contractor. They are vetted, trained, insured and accountable to a coordinator who knows every client's care plan.

For 24-hour and live-in care, this matters more than for any other service type. A family handing over the care of a loved one for extended periods needs to know who is responsible, who to call and who is checking that everything is working.

At The Good Companion, that answer is always the same: your named coordinator, overseeing a small team of employed carers you already know.

📞 Call (07) 2139 8771
Funding options

24-hour and live-in care may already be funded

The cost of 24-hour or live-in support depends on the care model, funding source and level of active care required. We'll explain the options clearly after understanding your situation.

🏠

Home Care Package
(Support at Home)

Higher-level classifications (3 & 4) can fund regular 24-hour or live-in support. Our competitive rates maximise the hours your package delivers.

All levels
💃

NDIS

NDIS can fund 24-hour active support under Assistance with Daily Life. As a registered provider (ID: 4-KEL6HCR), we support agency, plan and self-managed participants.

Registered provider
🏅

DVA Gold & White Card

Veterans and their partners may be entitled to intensive home care support under DVA funding. We'll help you understand your entitlements.

Gold & White Card

Private Care

No government approval required. For families who need structured care to begin promptly, private arrangements can be set up quickly. We're transparent about rates upfront.

No waitlist
Not sure what funding you have? Call us and we'll help you work it out — including whether your existing HCP, NDIS plan or DVA entitlements can be applied.
Getting started

From first call to care at home

💬
1

Speak with our team

Call or send an enquiry. No pressure, no obligation. Tell us the situation and what you're trying to achieve.

📋
2

We understand the situation

A coordinator learns about your loved one — their care needs, home, risks, funding and what the family needs to feel safe.

🤝
3

We match the right carer or team

Carers are matched based on experience, personality and suitability for the home. You meet them before care begins.

🌟
4

Care begins — and is coordinated

Your coordinator reviews, adjusts and supports the arrangement throughout. You always have a named person to contact.

Families choose 24-hour support for peace of mind

Real families. Real words.

★★★★★
"After Dad came home from hospital we knew we couldn't manage alone. The Good Companion arranged a small team we got to know quickly — the same people, shift after shift. Knowing who was coming and having a coordinator to call made an impossible situation manageable."
D
David's familySunshine Coast, QLD
★★★★★
"We had tried three other providers. The rotating carers were confusing and distressing for Mum who has dementia. When we moved to The Good Companion the consistency changed everything. The same small team, every shift. She knows them. She trusts them. We can breathe again."
M
Margaret's sonMoreton Bay, QLD
Common questions

Questions families ask us about 24-hour and live-in care

What is the difference between live-in care and 24-hour care?+
Live-in care involves a carer residing in the home and providing planned daily support, companionship and reassurance — with appropriate breaks and rest periods, as required under employment conditions. A live-in carer is present in the home but is not providing active care every minute of the day. 24-hour care, by contrast, involves a small team of carers covering the full 24-hour period through shifts — ensuring active support is available at all times. The right model depends on the level of active care required throughout the day and night.
Is live-in care the same as overnight care?+
No. Overnight care involves a carer attending during night hours only — either a sleepover (available if needed) or active overnight (awake through the night). Live-in care means a carer is residing in the home and providing support across daily living, not just at night. If you need support primarily at night, overnight care may be the more appropriate option. We can help you work out which service fits your situation.
Can 24-hour care help us avoid residential aged care?+
For many families, yes — though this depends on the person's care needs, the home environment and the level of support that can be safely delivered. Structured 24-hour care can allow a person to remain safely at home for longer, in familiar surroundings with existing routines preserved. We'll give you an honest assessment of whether home-based support is likely to meet your loved one's needs — and we'll say so clearly if it isn't.
Can NDIS funding be used for 24-hour support?+
Yes, where the supports align with the participant's NDIS plan and goals. As a registered NDIS provider (ID: 4-KEL6HCR), The Good Companion can support agency-managed, plan-managed and self-managed participants. 24-hour active support typically falls under the Assistance with Daily Life support category. Contact us and we'll help you understand how your plan applies.
Will my loved one have the same carers throughout?+
Continuity is a core priority at The Good Companion. For 24-hour shift-based care, we use a small, consistent team of employed carers wherever possible — so your loved one sees familiar faces across every shift, not a rotating stream of strangers. For live-in care, one primary carer is matched and supported by a backup when breaks are required. Your coordinator manages all of this and maintains the consistency of the arrangement.
How quickly can 24-hour or live-in care start?+
Start time depends on the care needs, location, carer availability and any risk assessment required. For private clients, we often move faster than for government-funded arrangements. If your situation is urgent — post-hospital discharge, sudden deterioration — please call us directly rather than using a website form, and we will prioritise your case. We don't make specific timing promises because every situation is different, but responsiveness is something we take seriously.
Do you provide SIL housing or operate care facilities?+
No. The Good Companion does not operate Supported Independent Living (SIL) housing, disability support centres or residential aged care facilities. Our service is entirely home-based — supporting people in their own homes and out in their communities. If you need SIL housing, we can point you toward registered SIL providers.
How much does 24-hour or live-in care cost?+
Cost depends on the care model (live-in vs shift-based 24-hour), the level of active support required, your funding source (HCP, NDIS, DVA or private) and whether care is short-term or ongoing. Because every situation is different, we provide tailored guidance after understanding what you actually need. We're transparent about rates and will be clear before any commitment is made. Call us and we'll walk you through it honestly.

You don't have to make this decision alone

One conversation with our team is all it takes to understand whether 24-hour or live-in care at home is the right path — and what it would look like in practice for your family. No pressure. No obligation. Same-day response.

or
Send us a message →

Same-day response  ·  No obligation  ·  Home-based care only

NDIS Registration ID: 4-KEL6HCR ↗
Registered entity TGCA Pty Ltd — trading as The Good Companion Australia
Copyright © 2024 The Good Companion

Accessibility Toolbar