Let's arrange the right care for you
Speak with our team or send a message — we'll respond the same business day. Whether you're enquiring for the first time or ready to arrange care, we make this simple.
Prefer email? info@thegoodcompanion.com.au
Send us a message
Takes less than 60 seconds. We'll respond the same business day.
Debug Log
Form not displaying? Open the form directly ↗
Why families choose us
"Approachable, open, flexible and easy to work with. The Good Companion makes me feel like part of the family — not a corporate organisation where you're just a number."
Ready to arrange care?
Complete our full care assessment.
If you've already spoken with our team — or you'd like to give us a detailed picture of your needs so we can match you with the right carer straight away — our full care assessment form is the next step.
The form collects everything our coordinators need to begin your care plan. Completing it means your first coordinator call is focused on your care, not paperwork.
- Your care needs and daily routine
- Funding type (HCP, NDIS, DVA, private)
- Preferred days, times and frequency
- Any medical or specialist considerations
- Your preferences for your carer
Let's Get to Know You
Our full care assessment — completed at your own pace, before your first coordinator call.
Complete full care assessment ↗Opens in a new tab · Takes approximately 5 minutes
What happens after you get in touch
No automated responses. No waiting weeks. Here is exactly what happens next.
We read your enquiry — same day
Every enquiry is read by a member of our team, not filtered by a bot. We understand your situation before we call.
A coordinator calls you
A senior service coordinator from your nearest team calls at a time that suits you. They'll answer every question — honestly, without pressure.
We match your carer
If we're the right fit, we match you with a carer based on your needs, personality and schedule. You meet them before care begins.
Care begins
The same carer, your agreed schedule, with a coordinator available throughout. Support that starts well and improves over time.
Three care teams across Australia
Local teams who know their communities — not a national call centre.
Queensland
Sunshine Coast · Brisbane · Moreton Bay · Wide Bay · TownsvillePerth, Western Australia
Perth Metro · Rockingham · Armadale · MidlandNDIS Registered · ID: 4-KEL6HCR ↗
Email Perth team →