Make Your Home Care Package Work Harder for You
The Good Companion delivers more care hours from your Support at Home funding with employed carers, a named coordinator and the same person every visit. Across Queensland, Perth WA and Melbourne VIC.
Same-day response No obligation DVA Gold Card accepted
SUPPORT AT HOME PROGRAM — FORMERLY HOME CARE PACKAGES
Government-funded home care, managed with complete transparency.
Eight funding classifications. All services. DVA and private clients welcome.
The Good Companion is a registered Support at Home provider. We coordinate your government-funded care budget to deliver the full range of in-home services — including overnight and live-in care — with a named coordinator, consistent carers and no hidden fees.
What The Good Companion provides
- All eight Support at Home funding classifications accepted
- Overnight and 24/7 live-in care — full specialist range
- Personal care, meals, mobility and daily living support
- Dementia-trained and palliative care carers
- Post-hospital discharge support — often arranged same week
- End-of-Life Pathway support — dedicated funding available
- Companionship, outings and community access
- DVA Gold Card and White Card accepted
- Dedicated care coordinator assigned from day one
- Formerly on a Home Care Package? Your funding transferred automatically
Our guarantees to every client
- Freedom to leave at any time — unspent funds transfer immediately to your new provider
- Fully flexible arrangements — adjust or change your services whenever you need to
- Conversation before paperwork — speak with our team before filling in a single form
- Familiar faces only — carers matched and introduced before visit one
- Same carer, every visit — consistency you can count on from day one
- Transparent fees — no hidden coordination or care management charges
- Urgent care arranged quickly — same week in most cases
Were you on a Home Care Package before November 2025? Call us — your funding transferred automatically and you may have more flexibility under the new Support at Home program than you realise.
Your funding is approved. Your care should be better.
Many families with an approved package are not getting the care their funding should deliver.
High fees eating into care hours
Large providers charge administration fees consuming 3035% of your annual budget before a single care visit is delivered. Our competitive fee structure means more funding goes to actual care.
Different carer every visit
Rotating care workers undermine the continuity that makes home care effective. Your parent starts over every visit.
No coordinator who knows your parent
Many providers manage clients through a call centre. If something changes, you explain your parent's situation from scratch each time.
Unspent funds accumulating
If your package balance is growing and care isn't increasing, your funding isn't working. We help families use their package effectively.
What The Good Companion delivers under Support at Home funding
All delivered at home by the same employed carer, every visit, backed by a coordinator who knows your care plan.
More care. Same carer. A coordinator who knows your parent.
Competitive rates more hours
Our management fee structure maximises the care hours your package delivers. We offer a transparent comparison on request before any commitment.
Employed carers only
Every carer is directly employed vetted, trained, insured and accountable. Not matched through a platform or supplied by an agency.
Same carer, every visit
We match your parent with the right carer and maintain that relationship. Your carer knows their name, preferences and routines.
Named coordinator
One person manages your care plan and is your direct contact when anything changes not a call centre queue.
Switching is straightforward and it's your right
You can change providers at any time. Your unspent funds transfer automatically. No exit fees. We manage the transition on your behalf.
How switching works
The carers behind your Home Care Package
Employed. Named. The same person, every visit.
Real families. Real words.
"We have been using TGC for over 12 months. The carers have become like friends to Mum. For the first time in a long time, she is actually smiling."
"After switching, the difference was immediate more care hours, the same carer every visit, and a coordinator who knows Mum's situation."
"Approachable, flexible and genuinely caring. I feel like part of the family not just a number."
Questions about Home Care Packages & Support at Home
What replaced Home Care Packages?+
How do I know if your fees are competitive?+
Can I switch providers without losing my funding?+
What does a coordinator do?+
Is overnight care funded under Support at Home?+
Speak to a coordinator today
your package should work harder for you
One call to understand whether The Good Companion can deliver more care from your Support at Home budget. No pressure, no obligation, same-day response.
Same-day response No obligation DVA Gold Card accepted