Home Care Services Feedback | The Good Companion Australia
We provide specialist Home Care, Live In, aged care at home, live in, respite and companionship for the elderly, disabled and convalescing
We provide specialist Home Care, Live In, aged care at home, live in, respite and companionship for the elderly, disabled and convalescing

BRISBANE – MELBOURNE – SYDNEY – PERTH – ADELAIDE

BRISBANE  –   MELBOURNE   –   SYDNEY   –   PERTH   –   ADELAIDE

Home Care

Testimonials / Reviews

Discover what our clients and their families have to say about The Good Companion:

Graeme

Graeme

from

Great experience and service from The Good Companion. Very happy to endorse and recommend The Good Companion to other families...

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  • Dion Glen Waverley

    Hi Team, the three carers are brilliant! Mum is very happy and comfortable with all three. I know this because for the first time in a long time she is actually smiling. I attribute that all to Sarah, Ruth and Danielle and the companionship and care they provide. Your choice of carers has been spot on!

  • Mary Defelice

    From our first contact, to the efficient lovelies in the office and to the wonderful carers that come to us , we have had nothing but professional , quality and caring support. The carers have been patient, encouraging and engaging with my mum . We would highly recommend TGC. Thank you TGC.   

  • Mark Camberwell

    We wanted to let you know that mum has improved so much that we no longer need to monitor her, she can now take herself to the toilet overnight. We also wanted to extend a heartfelt thank you to you and your team of carers who helped us through these emotionally tough last few months.

  • Martyn Gilbert

    Thank you to the team at The Good Companion. Their staff are so caring and easy to deal with. What could have been a very stressful situation was made so much easier to deal with because of the kindness and attention from the THE GOOD COMPANION AUSTRALIA team. Would highly recommend this organisation.

  • Shannon Shelton

    We have some of the   best carers for my mum, they have become like friends to her and also her extended family and friends. They girls have been absolutely amazing in caring for all her needs. We are very lucky to have found this company to help us with our mothers needs.

  • Mariana Thom

    We couldn't be happier with our carer John who goes out of his way, taking him out for a coffee, walk and general exercising at home. Dad is a quiet man but has built a good bond and enjoys Johns company on a weekly basis. Recommend this service highly and more so John. Very happy !!

  • Maryan Lovric

    The team were easy to work with and I felt they really cared that mum was provided with the best possible care. The team of carers were lovely. Any concerns we had were quickly addressed. The carers always turned up on time and we were even able to arrange additional services at short notice.

  • Jenny Lower Templestow

    Just got home from visiting Mum. She seems very happy with Sarah, who has managed to win her over by taking an interest in her garden. If there's one thing Mum loves it's tending to her plants, so Sarah is definitely a winner there.

  • Sig Hagedorn

    The Good Companion Australia has been very helpful in dealing with my daughter, after a pretty bad situations she experienced prior to The Good Companion Australia coming on board, their carers have shown knowledge and experience, management has seen fit to follow up in person when the need for reassurance, fixes and compassion was required, I would recommend them.

  • Brent Carter

    While in hospital recovering from a stroke my NDIS coordinator contacted TGC Australia to see if they had a Support Worker/Carer that was suitable for myself and my needs because I live on my own. They couldn't have sent anyone better, my support worker and I have many things in common sports, music etc. I feel very safe and secure and TGC AUSTRALIA have supported me in every way and encourage me to be more independent, my standard of living is actually better now than before I had a stroke and in hospital.

  • Graeme

    Great experience and service from The Good Companion. After losing her ability to drive, we wanted to provide our mother with the flexibility of being able to go out to places and have regular social contact with a companion. She very much enjoyed the first 2-hour outing, and looks forward to planning where she will go with her Companion each week. It's given her someone new to talk to, and a greater level of independence and interest. Very happy to endorse and recommend The Good Companion to other families.

    Just got home from visiting Mum. She seems very happy with Sarah, who has managed to win her over by taking an interest in her garden. If there's one thing Mum loves it's tending to her plants, so Sarah is definitely a winner there.

    I know Mum is also very comfortable with Ruth now and actually looks forward to her coming over for the afternoon shift.

    One new issue Mum seems to be having is incontinence and not understanding that hygiene is important. I leave all my trust with the girls knowing how best to deal with it and will be guided by their instructions and ideas going forward as this is all new to me.

    I love that they are also leaving me notes to update me with the events of the day. It goes a long way to settle some of my anxieties and assuring me that she is well taken care of whilst I am at work.

    So far so good! I believe you have made the right choice for my mother and could not be happier with the outcome.

    Your patience with me also has been exemplary and to be commended.

    Thank you for making the transition feel quite effortless! (Jenny Lower Templestow)

    Your patience with me also has been exemplary and to be commended.

    We wanted to let you know that mum has improved so much that we no longer need to monitor her, she can now take herself to the toilet overnight. We also wanted to extend a heartfelt thank you to you and your team of carers who helped us through these emotionally tough last few months. (Mark Camberwell)

    Engaging & retaining top notch carers is our mission

    Hi Team, the three carers are brilliant! Mum is very happy and comfortable with all three. I know this because for the first time in a long time she is actually smiling. I attribute that all to Sarah, Ruth and Danielle and the companionship and care they provide. Your choice of carers has been spot on! Thank you :) (Dion Glen Waverley)

    Engaging & retaining top notch carers is our mission

    The Good Companion provided overnight care for our mum. The TGC team were easy to work with and I felt they really cared that mum was provided with the best possible care. The team of carers were lovely. Any concerns we had were quickly addressed. The carers always turned up on time and we were even able to arrange additional services at short notice. Mum no longer needs the service but should she need it again we would not hesitate reaching out to them again. (Catherine Mount Martha)

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    A big thank you to all of the staff from THE GOOD COMPANION AUSTRALIA that looked after my mum in her village while I was away they helped her settle in to the community lifestyle took her to the activities and to her appointments would recommend THE GOOD COMPANION AUSTRALIA. (David Brighton)

    Engage a life experienced carer

    Thank you very much. You have no idea how much I appreciate the service you provide and at such short notice. There is no one else like you!!...NO STRESS!! Jessica rang me this evening to introduce herself and I feel totally at ease with her being with Mum overnight. (Angela Doncaster)

    I feel totally at ease with her being with Mum overnight

    We have had the pleasure of using THE GOOD COMPANION AUSTRALIA service from the end of November until the beginning of March.

    Communication was easy and efficient with excellent flexibility. John has made great recovery from his stroke so we are now looking to the future and what he may need. We would not hesitate to recommend THE GOOD COMPANION AUSTRALIA. (Paulo Weribbee)

    Care assistance including showers dressing & personal hygiene

    Care assistance including showers dressing & personal hygiene

    "The Good Companion has been an absolute blessing for our family. The caregivers are not only highly skilled but also genuinely caring and compassionate. They have become like extended family members, providing exceptional care and companionship for my aging parents. Thanks to The Good Companion, my parents can age gracefully in the comfort of their own home." (Emily K., Brisbane)

     

    "When my son was diagnosed with a disability, I was overwhelmed and didn't know where to turn. The Good Companion came to our rescue. Their team of caregivers has been an incredible support system for my son and our entire family. They go above and beyond, creating a safe and nurturing environment. I couldn't ask for better care for my son." (Michelle R., Sydney)

     

    "I recently underwent major surgery and needed assistance during my recovery. The Good Companion provided me with exceptional care, making my healing process much smoother. Their caregivers are not only highly skilled but also incredibly compassionate and attentive. They took care of all my needs and provided emotional support. I am forever grateful for their dedication and kindness." (Robert M., Melbourne.)

     

    "Great experience and service from The Good Companion. After losing her ability to drive, we wanted to provide our mother with the flexibility of being able to go out to places and have regular social contact with a companion, and not being solely reliant on family members. After registering our interest with TGC online, we were contacted quickly by email and phone to discuss our mother's needs in more detail, then an in-home introduction visit with our mother was organised, with my sister present. Before that could be held our mother had a fall and the visit was easily deferred until she was back on her feet again. Despite our concerns that she might resist a 'stranger' supporting her, she very much enjoyed the first 2-hour outing, and looks forward to planning where she will go with her Companion each week. It's given her someone new to talk to, and a greater level of independence and interest, now that her driving days are behind her. In hindsight we should have signed up with TGC for the regular additonal contact and outings even when our mother was still able to drive, but this was the trigger for making the move. Very happy to endorse and recommend The Good Companion to other families." (Graeme)

    "Moving my loved one to an aged care facility was a tough decision, but then we discovered The Good Companion. They introduced us to the concept of in-home care, which has been a game-changer for our family. The caregivers are like family friends, providing personalized care, and ensuring my loved one's happiness and well-being. We can't thank The Good Companion enough for giving us peace of mind." (Sarah D., Perth)

     

    "During my father's final days, The Good Companion was a pillar of strength for our family. The caregivers provided compassionate end-of-life care, offering comfort and support not just to my father but to all of us. Their kindness and empathy made a difficult time more bearable. We will forever cherish their role in our father's journey." (Andrew T., Sydney)

    At The Good Companion, we take pride in the positive impact we have on the lives of our clients and their families. These testimonials are a testament to our commitment to providing exceptional care, compassion, and support. We are honored to be a trusted partner on your caregiving journey and will continue to deliver personalized and heartfelt care to those we serve.

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    Locations: Brisbane Melbourne Sydney Perth Adelaide

    Home Care, 24 Hour Live-in Care, Australian Disability Support, Family Respite Support Australia, Children and Adults, Self-Managed NDIS, Home Care Services

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