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Testimonials / Reviews

Discover what our clients and their families have to say about The Good Companion:

Assistant at Nursing Home Hugging Senior Woman

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Just got home from visiting Mum. She seems very happy with Sarah, who has managed to win her over by taking an interest in her garden. If there’s one thing Mum loves it’s tending to her plants, so Sarah is definitely a winner there.

I know Mum is also very comfortable with Ruth now and actually looks forward to her coming over for the afternoon shift.

One new issue Mum seems to be having is incontinence and not understanding that hygiene is important. I leave all my trust with the girls knowing how best to deal with it and will be guided by their instructions and ideas going forward as this is all new to me.

I love that they are also leaving me notes to update me with the events of the day. It goes a long way to settle some of my anxieties and assuring me that she is well taken care of whilst I am at work.

So far so good! I believe you have made the right choice for my mother and could not be happier with the outcome.

Your patience with me also has been exemplary and to be commended.

Thank you for making the transition feel quite effortless!

(Jenny Lower Templestow)

home carer helping senior woman get dressed in her bedroom

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Hi Team, the three carers are brilliant! Mum is very happy and comfortable with all three. I know this because for the first time in a long time she is actually smiling. I attribute that all to Sarah, Ruth and Danielle and the companionship and care they provide. Your choice of carers has been spot on! Thank you 🙂

(Dion Glen Waverley)

Engaging & retaining top notch carers is our mission

We wanted to let you know that mum has improved so much that we no longer need to monitor her, she can now take herself to the toilet overnight. We also wanted to extend a heartfelt thank you to you and your team of carers who helped us through these emotionally tough last few months.

(Mark Camberwell)

The Good Companion provided overnight care for our mum.

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The Good Companion provided overnight care for our mum. The TGC team were easy to work with and I felt they really cared that mum was provided with the best possible care. The team of carers were lovely. Any concerns we had were quickly addressed. The carers always turned up on time and we were even able to arrange additional services at short notice. Mum no longer needs the service but should she need it again we would not hesitate reaching out to them again.

(Catherine Mount Martha)

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A big thank you to all of the staff from THE GOOD COMPANION AUSTRALIA

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A big thank you to all of the staff from THE GOOD COMPANION AUSTRALIA that looked after my mum in her village while I was away they helped her settle in to the community lifestyle took her to the activities and to her appointments would recommend THE GOOD COMPANION AUSTRALIA.

(David Brighton)

Engage a life experienced carer

Thank you very much. You have no idea how much I appreciate the service you provide and at such short notice. There is no one else like you!!…NO STRESS!! Jessica rang me this evening to introduce herself and I feel totally at ease with her being with Mum overnight.

(Angela Doncaster)

home carer helping senior woman get dressed in her bedroom

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We have had the pleasure of using THE GOOD COMPANION AUSTRALIA service from the end of November until the beginning of March.

Communication was easy and efficient with excellent flexibility. John has made great recovery from his stroke so we are now looking to the future and what he may need. We would not hesitate to recommend THE GOOD COMPANION AUSTRALIA.

(Paulo Weribbee)

Care assistance including showers dressing & personal hygiene

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The Good Companion has been an absolute blessing for our family. The caregivers are not only highly skilled but also genuinely caring and compassionate. They have become like extended family members, providing exceptional care and companionship for my aging parents. Thanks to The Good Companion, my parents can age gracefully in the comfort of their own home.

(Emily K., Brisbane)

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I recently underwent major surgery and needed assistance during my recovery. The Good Companion provided me with exceptional care, making my healing process much smoother. Their caregivers are not only highly skilled but also incredibly compassionate and attentive. They took care of all my needs and provided emotional support. I am forever grateful for their dedication and kindness.

(Robert M., Melbourne.)

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When my son was diagnosed with a disability, I was overwhelmed and didn’t know where to turn. The Good Companion came to our rescue. Their team of caregivers has been an incredible support system for my son and our entire family. They go above and beyond, creating a safe and nurturing environment. I couldn’t ask for better care for my son.

(Michelle R., Sydney)

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Great experience and service from The Good Companion. After losing her ability to drive, we wanted to provide our mother with the flexibility of being able to go out to places and have regular social contact with a companion, and not being solely reliant on family members. After registering our interest with TGC online, we were contacted quickly by email and phone to discuss our mother’s needs in more detail, then an in-home introduction visit with our mother was organised, with my sister present. Before that could be held our mother had a fall and the visit was easily deferred until she was back on her feet again. Despite our concerns that she might resist a ‘stranger’ supporting her, she very much enjoyed the first 2-hour outing, and looks forward to planning where she will go with her Companion each week. It’s given her someone new to talk to, and a greater level of independence and interest, now that her driving days are behind her. In hindsight we should have signed up with TGC for the regular additonal contact and outings even when our mother was still able to drive, but this was the trigger for making the move. Very happy to endorse and recommend The Good Companion to other families.

(Graeme)

At The Good Companion, we take pride in the positive impact we have on the lives of our clients and their families. These testimonials are a testament to our commitment to providing exceptional care, compassion, and support. We are honored to be a trusted partner on your caregiving journey and will continue to deliver personalized and heartfelt care to those we serve.