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✓ Same-day response  ·  ✓ No obligation  ·  ✓ No jargon

Let's arrange the right care for you

Speak with our team or send a message — we'll respond the same business day. Whether you're enquiring for the first time or ready to arrange care, we make this simple.

Prefer email? info@thegoodcompanion.com.au

Same-day response We respond to all enquiries within the same business day — and most within a few hours.
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A real person picks up No call centres. No hold music. When you call, you speak to someone who knows our services.
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No pressure, no obligation Every enquiry is a conversation, not a sales pitch. We'll tell you honestly if we're the right fit.
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Switching providers? We handle it No exit fees under the Support at Home program. We manage the transition on your behalf.
💬 New enquiry

Send us a message

Takes less than 60 seconds. We'll respond the same business day.

Form not displaying? Open the form directly ↗

Why families choose us

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Employed carers — not contractors Every carer and support worker is directly employed by The Good Companion. Vetted, trained and accountable.
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Same carer, every visit We match you with the right person from the start and keep that relationship — not whoever was available.
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A coordinator behind every client A named senior coordinator manages your care — not a call centre. Someone you can reach directly.
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Care built around your goals HCP, NDIS or private — support is built around what matters to you, not a standard service menu.
NDIS Registered Provider ID: 4-KEL6HCR ↗
Approved Support at Home Provider All HCP / Support at Home funding levels accepted
DVA Gold Card & White Card Veterans and partners welcome
5★ Google rating — Queensland Verified client reviews
★★★★★
"Approachable, open, flexible and easy to work with. The Good Companion makes me feel like part of the family — not a corporate organisation where you're just a number."
Robert  ·  Moreton Bay, QLD
✅ Already spoken to us?

Ready to arrange care?
Complete our full care assessment.

If you've already spoken with our team — or you'd like to give us a detailed picture of your needs so we can match you with the right carer straight away — our full care assessment form is the next step.

The form collects everything our coordinators need to begin your care plan. Completing it means your first coordinator call is focused on your care, not paperwork.

  • Your care needs and daily routine
  • Funding type (HCP, NDIS, DVA, private)
  • Preferred days, times and frequency
  • Any medical or specialist considerations
  • Your preferences for your carer
Next step in your care journey
📋

Let's Get to Know You

Our full care assessment — completed at your own pace, before your first coordinator call.

Complete full care assessment ↗

Opens in a new tab  ·  Takes approximately 5 minutes

What to expect

What happens after you get in touch

No automated responses. No waiting weeks. Here is exactly what happens next.

1

We read your enquiry — same day

Every enquiry is read by a member of our team, not filtered by a bot. We understand your situation before we call.

2

A coordinator calls you

A senior service coordinator from your nearest team calls at a time that suits you. They'll answer every question — honestly, without pressure.

3

We match your carer

If we're the right fit, we match you with a carer based on your needs, personality and schedule. You meet them before care begins.

4

Care begins

The same carer, your agreed schedule, with a coordinator available throughout. Support that starts well and improves over time.

Not ready to proceed yet? That's completely fine. Many families enquire weeks or months before starting care. We'll follow up gently and there is no pressure at any stage.
Find your local team

Three care teams across Australia

Local teams who know their communities — not a national call centre.

Queensland

Sunshine Coast · Brisbane · Moreton Bay · Wide Bay · Townsville
(07) 2139 8771
Senior CareHCPNDISDVAOvernightPalliative
Key areas: Sunshine Coast, Caloundra, Noosa, Maroochydore, Scarborough, Redcliffe, Murrumba Downs, Aspley, Chermside, Bundaberg, Hervey Bay, Gladstone, Townsville
NDIS Focus Region

Perth, Western Australia

Perth Metro · Rockingham · Armadale · Midland
(08) 6186 0999
NDISCommunity AccessDaily LivingAll plan types
Key areas: Armadale, Midland, Bentley, Koondoola, Girrawheen, Balga, Cooloongup, Rockingham, Medina, Gosnells, Kelmscott, Maddington, Thornlie, Cannington, Forrestfield, Ashfield, Embleton

NDIS Registered · ID: 4-KEL6HCR ↗

Melbourne, Victoria

Serving existing clients & accepting new enquiries
(03) 7064 2977
Senior CareNDISHCPOvernight
Enquiries welcome for all care types. Our Melbourne team supports existing aged care and NDIS clients and is accepting new enquiries now.
NDIS Registration ID: 4-KEL6HCR ↗
Registered entity TGCA Pty Ltd — trading as The Good Companion Australia
Copyright © 2024 The Good Companion

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